The purpose of the congress is to exchange knowledge and experiences in the fields of information systems and communications technologies applied to tourism. The aim is to create a framework of understanding and collaboration between university researchers in information and communication technologies and professionals from businesses and institutions in the tourism sector. The congress will feature a series of sessions in which scientific and technical contributions and management experiences in the tourism industry will be presented. There will also be several lectures by leading authorities in the tourism sector in Spain and presentations given by experts in the different fields of the congress.


The lines of research are grouped in three thematic areas that include conceptualization works, methodological proposals, analysis and empirical case studies on:

1. Digitalization, mobility and tourism distribution

  • Mobile technologies applied to tourism.
  • Changes in the structure of the online market.
  • Cybersecurity.
  • E-commerce systems in tourism
  • User-generated content analysis (UGC).
  • Opinion platforms and social media.
  • Online travel communities.
  • Intermodality and connectivity in means of transportation.
  • Technologies applied to tourism distribution.
  • Blockchain.
  • Geographic information technologies and spatial databases.

2. Artificial intelligence and tourism.

  • Artificial intelligence applied to tourism.
  • Decision-making models.
  • BigData, sentiment analysis, text mining and content analysis.
  • Natural language processing (NLP)
  • Metaverse and destination image.
  • Game-based solutions and gamification.
  • Augmented, Virtual or Mixed Reality.
  • Internet of Things (IoT).
  • Mobile, usable and ubiquitous computing.
  • Domotics, robotics and automation in Travel and Hospitality.
  • Semantic Web, Tourism Ontologies and Linked Open Data.
  • Recommendation systems based on contextual and geolocalized information.
  • Neuromarketing

3. Sustainability, platform economies and new realities

  • Climate change and tourism
  • Circular economy
  • Responsible consumption
  • Measuring the ecological footprint of tourism
  • Smart governance
  • Smart tourists
  • Smart tourism destinations
  • Construction of new tourist images of destinations.
  • Collaborative economy and tourism.
  • Platform economy and tourism.
  • Methodological innovations.